Reporting missing devices found

Reporting a missing device found removes it from the Missing Devices page and removes its Missing status from the device's Device Details page.

If a missing device is reported stolen, the device is automatically removed from the Missing Devices page and a Missing device found event is logged to Event History.

To report a missing device found:

1. Log in to the Secure Endpoint Console as a user with Manage permissions for Missing Device.

2. Do one of the following:

   Report a missing device found

   1. Navigate to the device's Device Details page. Notice that the device has a Status of Missing.
   2. In the status alert banner, click Report Found.

   The device is removed from the Missing Devices page, the device's Missing status is removed, and a Missing device found event is logged to Event History.

   Report multiple devices found

   1. On the navigation bar, click Devices.
   2. Click Missing Devices to open the Missing Devices page.
   3. Use the Search field to find the devices you want to remove from the Missing Devices page.
   4. Select each device. You can select up to 10,000 devices.
   5. Click > Report found.

   Alternatively, you can upload a file of device identifiers and submit a request.

   Each device is removed from the Missing Devices page, the device's Missing status is removed, and a Missing device found event is logged to Event History.